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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Whiteaker

April 5, 2026

5  out of  5
rating by Ashley Whiteaker
"We absolutely love Elwood and his team! Their team is incredibly personable, always taking the time to answer questions and make sure we feel confident in our coverage. Not only do they provide outstanding customer service, but they consistently offer the best prices we’ve found. It’s rare to find a company that combines professionalism, reliability, and affordability so well. We highly recommend them to anyone looking for a dependable and friendly insurance provider!"
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Emily Qualls

April 1, 2026

5  out of  5
rating by Emily Qualls
"Elwood is an excellent insurance agent that will explain everything simply and makes you feel at home. I'd highly recommend him to anybody looking for an agent, whether it be for life, home, car, etc."
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Wobblin Bob

April 1, 2026

5  out of  5
rating by Wobblin Bob
"You don't expect one of the nation's top insurers to be cheaper than your previous discount insurance company...Missy did an amazing job gathering the info needed to quote me, and when I was ready to pull the trigger, it took less than 10 minutes! I don't know what I was expecting, but all of the expectations I may have had were met and exceeded. This was the fastest, easiest transition I have ever had with an insurance company! Thank you, Missy!"
We responded:
"Thank you for the amazing review, Bob! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate you taking the time to leave us the review. Elwood"
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James Akenson

March 30, 2026

5  out of  5
rating by James Akenson
"Helen Akenson and my daughter, Ashley, had a meeting with Kristie Knight to discuss car and rental insurance. She was EXTREMELY KNOWLEDGEABLE, pleasant, very patient in explaining our choices, took time to help us find the right choice for Ashley's situation. NEVER tried to suggest insurance for situations we did not need. An Excellent Representative for Elwood Ervin State Farm Office."
We responded:
"Wow, thank you for the 5-star review, James! We deeply appreciate your support! Kristy enjoyed helping Helen and Ashley. It was so good to see them. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Malea Green-Paciunas

March 24, 2026

5  out of  5
rating by Malea Green-Paciunas
"Very nice and easy to work with. I truly appreciate the promptness and care provided to ensure we are always taken care of. I love having State Farm!"
We responded:
"Malea, thank you so much for the wonderful review. It is our pleasure to serve you. Please let us know if we can assist you in the future. "
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sharon conley

March 19, 2026

5  out of  5
rating by sharon conley
"I am always greeted with politeness and friendliness each time I visit the office to pay my insurance. Everyone is so nice. Missy took my payment this month and she was very sweet and friendly as usual, as are all of the others there. It is always a pleasant experience."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elwood Ervin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lauren Carr

March 18, 2026

5  out of  5
rating by Lauren Carr
"Elwood and Missy are wonderful to work with!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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nope

March 18, 2026

5  out of  5
rating by nope
"Been insured here over 20 yrs and they’ve always been honest fair patient and helpful I’ve recommended them to family and friends"
We responded:
"Well that you very much for the kind review! We appreciate your trust in the agency and certainly appreciate any referral. "
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Haley Jones

March 18, 2026

5  out of  5
rating by Haley Jones
"Got a new truck added to my plan and still amazing prices compared to other companies. Missy is so sweet and helpful. I asked so many questions and she had all the answers. Over all the entire staff is amazing!"
We responded:
"Haley, thank you for making the switch to our agency. It is our pleasure to serve you. I promise you will not regret your decision. We are here to serve you. "
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Deb B

March 17, 2026

5  out of  5
rating by Deb B
"Missy is always a great help with any problems I may have. They always have wonderful and very helpful customer service. Great customer service."
We responded:
"Thank you for your kind words, Deb! We strive to provide excellent customer service and are glad to hear you had a positive experience with us."
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Anne Marie Laurance

March 11, 2026

5  out of  5
rating by Anne Marie Laurance
"Kristy has such a professional and extremely talented personality. She explained my auto insurance rate decrease and a new guaranteed issue final expense whole life insurance policy for myself perfectly and professionally. I am very satisfied being a client with State Farm insurance."
We responded:
"Anne-Marie, thank you so much for taking the time to give my office a review. Kristy takes pride in doing the job that it takes to take care of her customers we appreciate your business."
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Darlene Holder

March 10, 2026

5  out of  5
rating by Darlene Holder
"Missy was very nice and helped me get what I needed."
We responded:
"Thank you so much Darlene for taking the time to give a review for your experience. We really appreciate you as our client and as always if we can do anything for you, please let us know."
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Linda LaFever

March 6, 2026

5  out of  5
rating by Linda LaFever
"Great people and great services"
We responded:
"Linda, thank you so much for taking the time to share your experience. We can’t thank you enough for the 5 star review. "
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Carolyn Moore

March 4, 2026

5  out of  5
rating by Carolyn Moore
"Missy was wonderful. She was very kind and helpful. I wouldn't want a one else to help me with my insurance needs."
We responded:
"Thank you Carolyn for taking the time to review our agency. It is our pleasure to serve you regarding your insurance needs. "
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Derek Loftis

February 26, 2026

5  out of  5
rating by Derek Loftis
"Amazing to work with. Answered my complicated questions due to my situation and saved me money!!"
We responded:
"Hi Derek, Thanks for the kind words! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
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Charity Boles

February 25, 2026

5  out of  5
rating by Charity Boles
"Very pleased with my experience"
We responded:
"Charity, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elwood Ervin’s Team!"
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Shari Goff

February 24, 2026

5  out of  5
rating by Shari Goff
"Kristy was super nice and easy to work with!!! Very happy with the service here!!"
We responded:
"Shari, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Elwood Ervin’s Team—we are always here to help!"
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Betty Walker

February 20, 2026

5  out of  5
rating by Betty Walker
"Very helpful answered all my questions"
We responded:
"Thank you for the amazing review, Betty! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kevin Parrish

February 20, 2026

5  out of  5
rating by Kevin Parrish
"The entire staff is super helpful"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elwood Ervin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jerrick Beard

February 20, 2026

5  out of  5
rating by Jerrick Beard
"Always been happy with these folks. Missy helped me over the phone and made the process as easy as possible."
We responded:
"Greetings Jerrick, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Tanya Christian

February 17, 2026

5  out of  5
rating by Tanya Christian
"Always a pleasant experience when we need to update our policies - the staff are as friendly as they are knowledgeable! We love Elwood and Kristy - they are so wonderful!"
We responded:
"You are too kind Tanya! It is our pleasure to serve you and Dimitri with your insurance needs. Thank you for taking the time to give such a wonderful review."
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Penny Price

January 29, 2026

5  out of  5
rating by Penny Price
"The whole team has helped me .Each one of them deserve five stars. Everyone worked quickly to make the changes I needed . I always feel heard when I speak to them. Just a great bunch!!!"
We responded:
"Penny, Thank you very much for the kind words and the 5 star review. We really appreciate your trust in our agency. It is our pleasure to serve you."
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Steve sag

January 23, 2026

5  out of  5
rating by Steve sag
"Very helpful group! I have used them for 10 years now. Two to three times within this last year, I have needed an update or new policy in place quickly, and they were able to turn it around within a day. There when you need them!"
We responded:
"We appreciate your dedication and the kind words. It’s our pleasure to serve you. "
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Doris McBroom

January 23, 2026

5  out of  5
rating by Doris McBroom
"Everyone in the office is great and very friendly. Thank everyone for treating me like family"
We responded:
"Thank you so very much for taking the time to review our service. We appreciate you Doris and your trust in our agency. "
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Cody Deck

January 16, 2026

5  out of  5
rating by Cody Deck
"Missy was great, she saved me a ton of money on my auto insurance by switching!"
We responded:
"Cody, thank you for taking the time to review our business. I appreciate your trust in my agency and Missy. It is our pleasure to serve you. "